A Customer Relationship Management software, if deployed properly is a very useful tool. It can track and manage all the activities of your Sales representatives like interacting and communicating with customers and prospects. It also lets you notice opportunities that may require an immediate follow up or nurturing.
IntelliCRM is a CRM software can be used across all departments in your business to ensure that all your teams are empowered with the correct information to create a smooth and incredible customer experience. IntelliCRM coordinates sales, marketing and customer service teams to meet their needs as well as the needs of your business.
Ways in which IntelliCRM can benefit your Business:
There are various ways in which a CRM software can benefit your business. IntelliCRM is designed in a way that it can be customized to suit your business needs:
Centralised Database
IntelliCRM provides you a centralized database with all your required customer information stored at a single source, making it easier for everyone to access the information. All the data at one place also makes it easier for the sales representatives to know the products that a customer is interested in. IntelliCRM stores information like past interactions, sales pitches made, quotations shared etc. this saves the time spend on finding the needed information through old files.
Enhanced Customer Service
IntelliCRM has a lot of functions that help you to improve your business but it was created to build and maintain customer relationships. Our CRM software manages all your contacts and collects all the relevant customer information like purchase history, demographics. IntelliCRM ensures that all employees have the relevant information so that they can focus on providing an enhanced customer experience.
Dashboard, Reports and Analysis
Our CRM dashboard, Reports and analysis feature supports the sale representatives to manage their sales pipeline effectively. It also helps them to track their own performance and evaluate what works best for them and their customers. IntelliCRM makes it easier to check your progress on each project. The analysis feature provides statistics like bounce rate or demographic information to help you optimize accordingly.
Boosts productivity and efficiency
IntelliCRM automates your manual business features and lets you focus on the tasks that are more productive, like closing deals or creating content. Our CRM software makes sure that no opportunity slips from the hands and our CRM dashboard gives you a clear view of your business process and the workflow. Making it easier for you to analyse where and how your workflow needs to be improved.
Segments Customers
IntelliCRM categorizes all your contacts based on a certain criteria making it easier for you to find the ones that you want at a given time. You can sort these contacts based on their age, gender, location, buyer stage etc. this segmentation helps you to send personalized emails to customes base don their preferences , interest and values.
Streamlined Internal communications
IntelliCRM makes it easier for the teams in your organization to communicate with each other. It helps the team to keep a unified brand voice and allows the team members to send notes, tages, message or emails from within the system. Making it easier for them to stay connected.
Nurturing Leads
Nurturing leads is a complicated process that involves a lot of steps. IntelliCRM makes this process simpler for you and your team by sending your notifications and alerts to reach out to their orospects. Our Customer Relationship Management software tracks every interacctions from your emails to calls, so that you do not have to remember every small detail about each call.
Adapting IntelliCRM for your business needs will help you boost productivity, keep all the important information stored at a centralised database, hep your team to close deals faster and build and maintain relationships. To know more Get in touch with us or request a demo today!